1. Our Commitment to Privacy
We do not sell or rent personally-identifying information collected during your use of our website without your permission.
2. The Information We Collect
At the time you register on our site or otherwise provide information to us through our site, we may collect and store your name, email address, mailing address, phone number, and other personally-identifying information. The user information we collect is categorized as follows:
* Application Information — information that you provide to us through our website and through other means. Examples include your email address, mailing address, including zip code, and phone number.
* Transaction and Experience Information — information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information, and our responses.
We need this information to provide goods and services that you request from our website and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience using our website.
We may also share the information we collect about you with third parties from one or more of the following categories, but only to the extent authorized by you, necessary to provide the goods or services you request, or as required by law.
* Social Media Companies
* Credit Card Companies
* Payment Processor Companies
* Government Agencies
We may ask you for personally-identifying information at other times, such as if you enter into a promotion, post information, register for a forum, complete a survey, or otherwise communicate with us. If you opt-in to receive information regarding a promotion or other service offered by a third party, you give us your permission to share your name and email address with the third party offering the promotion or other service.
In addition, we automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, etc., but in doing so we do not reference you by individual name, email address, home address, or telephone number. We use this data in the aggregate to determine how much our users use parts of our site so we can improve our site. We may provide this statistical information to third parties, but when we do so we do not provide personally-identifying information without your permission.
3. The Way We Use Information
We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our site’s content, layout, and services.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as articles, targeted banners, new services, advertisements, and promotions. You can opt out of receiving this information by so indicating in your registration/preferences file or otherwise notifying us in writing. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience, or requests, which we may use to customize our services for you.
We may use your email address, your mailing address, and phone number to contact you regarding administrative notices and communications relevant to your use of our site.
If you place a request for goods or services, we use your information to deliver your order. Payments for goods and services ordered from us through our site are handled by a third-party provider. This provider, as well as other providers, may collect additional information, including billing information, credit card number, expiration date, and security code, and tracking information from checks or money orders. If you obtain goods or services directly from one of our retail partners or service providers, we may exchange with the vendor personally-identified information about you for purposes of your transaction.
We use your IP address to help diagnose problems with our server, to manage our website, and to enhance our site based on the usage pattern data we receive.
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
To use some of our services, you may be required to set up a password-protected account or profile on our website. We recommend that you do not divulge your password to anyone. It is your responsibility to keep your password protected. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account, close your browser window, and delete your temporary Internet files when you have finished your session. This helps ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.
Whenever you voluntarily disclose personal information online — for example, on message boards or blogs, through email, or in chat areas — that information can be collected and used by others.
No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
5. International Users
6. California Residents – Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request from us certain information regarding the disclosure of certain categories of personal information to third parties for their direct marketing purposes within the immediately preceding calendar year. A company may also comply with the law by disclosing in its privacy notice that it provides consumers choice (opt-out or opt-in) regarding sharing personal information with third parties for those third parties’ direct marketing purposes (as we do), and information on how to exercise that choice.
If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request to us via the email address or the mailing address set forth in Section 7. You must put the statement “Your California Privacy Rights” in the subject field of your email or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
If you are a California resident under the age of 18, and a registered user of our website, California Business and Professions Code Section 22581 permits you to request and obtain removal of content that you have publicly posted. To make such a request, please send an email with a detailed description of the specific content to us via the email address set forth in Section 7. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information that you have posted and there may be circumstances in which the law does not require or allow removal even if requested.
7. How You Can Update, Correct, or Delete Your Information
You can access the information that we collect online and maintain through normal updating methods. To update, correct, or delete this information, you can contact us via email at firstname.lastname@example.org, by phone at (877) 882-7837, or by mail at 5242 Rialto Road, West Chester, OH 45069, Attention: Chris Stafford. Your account can be deleted or deactivated, but doing so will result in your not being able to access certain services. During the normal course of doing business, we will continue to share your information among our business units, our affiliates, and unaffiliated third parties as necessary in order to service your accounts and fill any orders you place with us.
8. Children Under 13
9. Changes to Our Policy
10. Your Consent
LAST UPDATED: December 6, 2018